FoodSHIELD
FoodSHIELD coordinates 30,000 users across the globe daily through 3,000 working groups to collaborate, coordinate, and respond to food-borne threats — powered by the NexSuite platform.
Summary
A fragmented Food & Agriculture sector needed a unified, secure collaboration platform — built with stakeholders, not just for them.
- Collaboration Studio
- Data Studio
- Video Studio
- Response Studio
- Developer Studio
The Food & Agriculture sector is a complex, highly disparate system that struggled to coordinate and modernize to address emerging needs and challenges as the food system became more interconnected. This need, coupled with well-entrenched information sharing silos, required a unique approach to collaboration — focusing on secure, on-demand resource allocation to enable cross-agency collaboration.
Stakeholders and end users needed equal voices in the development of the platform to ensure adoption. The solution had to work for federal agencies, state departments, tribal organizations, academic institutions, and private industry — simultaneously, securely, and at scale.
Dozens of disconnected tools across federal, state, and local agencies with no shared data layer.
Information sharing was manual, slow, and inconsistent — creating dangerous gaps during outbreak response.
Federal, state, tribal, military, academic, and private industry all needed equal access and voice.
Any solution had to meet federal security standards while remaining accessible to thousands of users.
Outcome
From a small pilot in 2005 to a mission-critical national platform — FoodSHIELD is now the standard operating procedure for federal food safety agencies.
Users from federal, state, local, tribal, military, academic, and private industry have grown FoodSHIELD from a small pilot in 2005 to a wide-ranging collaboration and data exchange platform. Now considered mission critical to food & ag users across the country, it has earned official Standard Operating Procedure status for federal agencies.
FoodSHIELD serves 30,000 users globally with more than a million minutes annually of webinar collaboration enabled for real-time information sharing via the 3,000 working groups and tens of thousands of documents shared.
“FoodSHIELD has become the backbone of how we coordinate food safety response across agencies. The NexSuite platform gave us the collaboration, data sharing, and emergency response capabilities we needed — all in one place.”
Highlights
Key outcomes from the FoodSHIELD implementation.
FoodSHIELD was Honorable Mention for national collaboration platforms at the Adobe Max Awards over three years
State teams adopt FoodSHIELD to augment data sharing and collaboration inside task forces and state departments
Rapid Response Teams utilize FoodSHIELD for primary data sharing between the states and FDA during early-stage outbreak activation
FoodSHIELD coordinates Emergency Planning between states to ensure seamless data sharing, reducing time to address emerging issues
FoodSHIELD Portal now contains 29 applications to serve data sharing, gathering, and collaboration needs for the sector
Voted #1 food & ag online portal for use by its users in a 2015 poll by an independent organization
A new app store now allows other entities to build food & ag specific applications for use and access for vetted FoodSHIELD members in addition to its core capabilities
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Multi-Site Operations Standardization
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